10 Questions to Ask Before Hiring a Residential Painter

May 14, 2025

Painting your home is one of the most effective ways to enhance its appearance, protect its surfaces, and boost its overall value. A fresh coat of paint can breathe new life into aging siding, brighten dark or dated interiors, and improve your home's curb appeal in a matter of days. It's also an essential maintenance task that helps shield your home from the elements, including UV rays, moisture, and temperature changes.


However, not all painting jobs are created equal—and neither are all painting contractors. Choosing the right residential painter can mean the difference between a flawless finish that lasts for years and a project filled with delays, messes, and unsatisfactory results. The quality of work, materials used, and level of professionalism all play critical roles in the success of your project.


Before signing a contract or scheduling a consultation, ensure you ask the right questions to understand better who you're hiring and what to expect. Doing so can save you time, money, and a whole lot of frustration. Here are the 10 most essential questions to ask before hiring a residential painter:


infographic on describing what to ask painters before hiring them

1. Are You Licensed and Insured?

This should be your first question. A professional painter should be licensed (if required by your state or local jurisdiction) and carry both liability insurance and workers' compensation coverage. Licensing confirms that the painter has met the local or state requirements, which may include passing exams, obtaining certifications, or accumulating a minimum amount of experience. Liability insurance covers any damage that might occur to your home or property during the project. At the same time, workers' compensation protects you from being held responsible if a worker is injured on the job.


Don't just take their word for it—ask to see proof of licensing and insurance. A reputable painter will have no problem providing these documents, and doing so shows they operate a legitimate and responsible business. It's also worth checking if their coverage is up to date and applicable to the scope of your project.


Why it matters: Hiring an uninsured painter puts you at financial risk if something goes wrong on your property. If an accident happens, you could be liable for medical bills, property damage, or legal fees. Verifying credentials up front gives you peace of mind and protects your investment.


2. How Much Experience Do You Have With Residential Painting?

Experience matters, especially with residential projects where attention to detail is crucial. Not all painting jobs are alike—painting a newly constructed home, for example, differs significantly from repainting a 30-year-old house with weather-worn siding. Ask how long the painter has been in business and what types of homes or surfaces they most often work on. Do they specialize in single-family homes, historic houses, or multi-unit dwellings? Do they have more experience with interior spaces, such as kitchens and bathrooms, or exterior projects exposed to harsh weather?


Also, inquire about their experience with surface preparation, various materials (such as wood, stucco, or vinyl), and any specialized techniques like spraying, rolling, or trim detailing. These skills are refined over years of hands-on work.


Why it matters: A seasoned painter is more likely to deliver high-quality work and navigate unexpected issues smoothly. They'll know how to handle surface imperfections, moisture problems, and complex textures and will produce a polished, lasting finish that adds real value to your home.


3. Can You Provide References or a Portfolio of Past Work?

Any reputable painting contractor should be happy to share examples of previous work and connect you with satisfied clients. Ask to see a portfolio that includes before-and-after photos, especially for projects similar to yours. This visual evidence allows you to assess their craftsmanship, consistency, and attention to detail. Some painters may also maintain online galleries or social media pages where you can browse recent jobs and read client feedback.


In addition to photos, request a few references you can speak with directly. Ask past clients about their overall experience—including punctuality, cleanliness, communication, and satisfaction with the finished product. Were there any issues, and if so, how were they handled?


Why it matters: Real-world examples and testimonials give you a better picture of what to expect and can help you avoid hiring someone with a poor track record. They also allow you to gauge the contractor's reliability and professionalism, providing peace of mind before work begins.


4. What is Included in the Estimate?

Always get a detailed written estimate that outlines labor, materials, prep work, paint brand, number of coats, and any additional services. Clarify if the quote is fixed or if unexpected costs could arise.


Why it matters: Transparent pricing helps prevent surprises and makes it easier to compare different contractors fairly.


5. What Kind of Preparation Do You Do Before Painting?

Prep work is just as important as painting itself. A quality paint job starts long before the first brush or roller touches the surface. Ask whether the painter will inspect for and repair any cracks, dents, or imperfections in the walls, ceilings, or exterior siding. Will they fill holes, caulk gaps, or fix damaged drywall? For exterior projects, ask if they plan to scrape peeling paint, power wash dirty surfaces, or sand rough areas to ensure smooth coverage.


It's also worth asking how they plan to protect your floors, furniture, windows, landscaping, and other property features from accidental spills or overspray. Proper masking and covering are essential to prevent unnecessary messes and damage.

Ensure the painter clearly explains each step of their preparation process so you know what to expect. Comprehensive preparation may take extra time, but it significantly impacts the final look and longevity of the paint job.


Why it matters: A well-prepared surface ensures better paint adhesion and a longer-lasting finish. Skipping or rushing through this stage can lead to bubbling, cracking, or peeling—issues that often require costly rework. Thorough prep work is the foundation of a professional paint job that looks great and stands the test of time.


6. What Type of Paint and Materials Do You Use?

Ask about the paint brand, finish, and whether it's appropriate for your specific surfaces. Higher-quality paints tend to last longer, resist fading, and offer better coverage.


Why it matters: The materials used can significantly affect the durability and appearance of your project.


7. Who Will Be Doing the Work?

Will the painter you speak with be doing the job, or do they use subcontractors? It's important to know exactly who will be entering your home, especially if the project spans several days or requires access to different areas of your property. Ask whether the same crew will be present each day and who will be supervising the job site. If the company hires subcontractors, find out how they screen and vet those workers. Are they background-checked? Are they adequately trained and experienced in residential painting? Most importantly, does the same insurance policy cover them as the main contractor, or do they have their own?


Knowing the team's structure also provides insight into how the project will be managed. Will there be a dedicated project manager or crew leader to handle your questions and keep the work on track?


Why it matters: A clear understanding of who is responsible prevents miscommunication and ensures accountability. It also builds trust, ensuring you feel comfortable with the people working in and around your home.


8. What is Your Timeline for Completion?

Ask how long the job will take and when they can start. Be sure to clarify how weather or other issues might delay the work, especially for exterior projects.


Why it matters: You want realistic expectations about when your home will be ready and how the painting process might affect your daily life.


9. Do You Offer a Warranty or Guarantee on Your Work?

A warranty reflects a contractor's confidence in their craft. Ask if there is a written guarantee and what it covers, such as cracking, peeling, or fading.


Why it matters: A warranty protects your investment and demonstrates the company's commitment to its service.


10. How Do You Handle Clean-Up?

After the painting is complete, ask about the team's clean-up process. Will they remove all paint cans, brushes, rollers, drop cloths, tape, and any other materials used during the project? It's important that no paint splatters, dust, or debris are left behind on your floors, furniture, or landscaping.


Inquire if they dispose of leftover paint and materials safely and responsibly, especially if hazardous waste is involved. Proper disposal ensures compliance with local regulations and minimizes environmental impact.

Also, find out if the painters will perform a final walkthrough with you to inspect both their work and the cleanliness of the area before leaving. A final walkthrough allows you to request any necessary touch-ups or additional cleaning.


Why it matters: Professional painters leave your home clean and ready to enjoy, not in disarray. A thorough clean-up shows respect for your property and attention to detail, completing a positive experience from start to finish.


Final Thoughts


Hiring a residential painter shouldn't be a leap of faith. By asking these 10 key questions, you'll gain valuable insight into the contractor's professionalism, process, and reliability. It helps set expectations, prevent miscommunication, and ensure you get the beautiful, lasting results your home deserves.


Whether you're refreshing one room or repainting your entire exterior, taking time to vet your painter properly is always worth the effort. A little upfront diligence can lead to a smoother project—and a home that looks and feels brand new.


Check out our Google Exterior Painting Reviews.


July 17, 2025
Choosing the right paint for your home's exterior is more than just selecting a color—it's about durability, performance, and the long-term protection of your investment. One of the most important decisions homeowners face during this process is whether to use latex (water-based) or oil-based paint. Both options have their strengths, but they also serve different purposes depending on the condition of your home, the surfaces being painted, and your specific goals for appearance and maintenance. For homes with newer siding or surfaces that are in good condition, latex paint is typically the best choice. It applies easily, dries quickly, and resists common exterior threats like mold, UV rays, and humidity. Homes with older wood siding, heavy weathering, or a history of oil-based finishes may still benefit from oil-based paint, especially if a smooth, high-gloss finish is desired on doors, windows, or decorative trim. That said, transitioning from oil-based paint to latex requires careful preparation. Latex paint doesn't adhere well to glossy oil finishes unless the surface is properly sanded and primed with a bonding primer. A professional painter can help identify what type of paint is currently on your home and recommend the right products and preparation steps for a successful long-term finish. Ultimately, there's no one-size-fits-all answer when it comes to choosing between latex and oil-based paint. It depends on the unique conditions of your home, your desired aesthetic, and the amount of time and effort you are willing to dedicate to future maintenance. A professional exterior painter will evaluate your home's surfaces, climate conditions, and past paint layers to guide you toward the best solution. Paint Differences Latex paint , also known as water-based paint, has become the preferred choice for most residential exterior applications. Its composition allows for quick drying, easy cleanup with water, and minimal environmental impact. One of the standout advantages of latex paint is its flexibility. Exterior surfaces naturally expand and contract with changing temperatures, and latex can stretch and shift without cracking or peeling. This flexibility makes it especially effective on siding materials like wood, vinyl, fiber cement, and stucco. Oil-based paint , on the other hand, has long been known for its superior adhesion and durability, particularly on weathered or previously painted surfaces. It's often used on homes with older, porous wood siding or trim, especially if those surfaces were previously painted with oil-based coatings. Oil paint creates a hard, glossy finish that's highly resistant to wear, making it a popular choice for doors, railings, shutters, and other high-traffic or high-touch areas. While its finish is smooth and traditional, it does require longer drying times and emits more pungent odors during application. Cleanup also involves the use of solvents, such as mineral spirits, which can be less convenient and less environmentally friendly. Another key difference lies in how these paints age. Latex paint is formulated to resist fading, cracking, and mildew, making it well-suited for homes in regions with seasonal weather fluctuations. Its color retention and resistance to environmental wear have improved significantly over the years, especially with the development of 100% acrylic formulas. Oil-based paints, while very durable in the short term, tend to become brittle over time. As they age, they may peel or crack, particularly if the surface beneath them isn't correctly maintained. Paint Appearances The appearance of the final finish is another area where the two paints differ. Oil-based paints tend to have a glossier, smoother appearance, which is why they're still favored for detail work such as trim and architectural accents. Latex paints, though now available in a range of sheens from matte to semi-gloss, often dry with a more subtle texture. For many homeowners, the slightly softer look of latex is desirable and more in line with modern design trends. Latex Paints: Available in a wide range of finishes (flat, satin, semi-gloss) Great for siding and large surfaces Modern formulations offer excellent color retention Oil-Based Paints: Produces a smooth, high-gloss finish Ideal for detailed work like wood trim or decorative accents Provides a rich, traditional look Final Thoughts If you're planning to repaint your home's exterior and want lasting beauty with maximum protection, having the correct type of paint is just as important as choosing the right color. Both latex and oil-based paints offer excellent results when used in the proper context, but understanding their differences can help you make an informed and confident decision. At Keller Painting, we help homeowners make informed choices for their properties by offering expert advice, thorough surface preparation, and professional application techniques. Whether you're updating a modern exterior or restoring the character of an older home , our team is here to ensure your project is done right—from the first coat to the final detail. Ready to get started on your exterior paint project ? Contact our team for a complimentary consultation and let us help you select the ideal paint type and finish to enhance your home's exterior.
June 10, 2025
Painting the exterior of your home is one of the most impactful and cost-effective ways to instantly boost curb appeal, protect your investment, and increase your home’s overall value. Whether you’re looking to refresh faded siding, cover up weather damage, or change the color scheme, a fresh coat of paint can completely transform the look and feel of your property, making it stand out in the neighborhood and reflect your style. However, no matter how skilled the painter is or how premium the paint brand you choose, the secret to achieving a durable, beautiful, and flawless finish lies not just in the paint itself, but in one crucial—and often overlooked—phase of the process: prep work. Preparation is the foundation upon which the entire painting project is built. It involves a series of critical steps designed to clean, repair, and ready every surface so the paint will adhere properly and withstand the elements for years to come. Without proper prep, even the best paint job can fail prematurely, leading to peeling, cracking, or bubbling that can quickly undo your investment and create costly headaches. In this blog, we’ll take a deep dive into why thorough and meticulous preparation is essential for every successful exterior painting project . We’ll explore the specific tasks involved in prepping your home’s exterior, highlight the consequences of skipping or rushing these steps, and provide practical advice on how to ensure your painter delivers the prep quality your home deserves. By understanding the importance of prep work, you can make more informed decisions, avoid common pitfalls, and ensure your home’s new paint job remains stunning and protected for many years. Why Prep Work Matters More Than You Think Many homeowners focus solely on the color and finish of the paint, but proper preparation is what ensures that the paint will adhere properly, look even, and last for years against the elements. The exterior of a house faces constant challenges—UV rays, rain, wind, temperature fluctuations, insects, and pollution—all of which can cause paint to degrade over time. Proper prep work: Improves paint adhesion: Paint sticks better to clean, smooth, and well-prepared surfaces. Prevents peeling, cracking, and bubbling: These issues are often caused by poor surface preparation or trapped moisture. Extends the lifespan of your paint job: A well-prepped surface can increase the longevity of paint by several years. Enhances the final appearance: Smooth, repaired surfaces result in a more professional and attractive finish. Protects the underlying materials: Prep includes repairing damage that could worsen if left untreated.
By Aaron Keller April 30, 2025
When it's time to give your Michigan home a fresh look and added protection, hiring professional house painters is one of the smartest investments you can make. But suppose you've never worked with a painting company before. In that case, you might wonder what the process involves, what sets quality painters apart, and how to ensure you get the best value. At Keller Custom Painting, we're committed to making your exterior painting experience smooth, efficient, and visually stunning. In this guide, we'll explain what to expect from start to finish and why choosing local house painters matters.
Painting Your House Exterior, Custom Painting, Residential Painting, brick painting near Grand Blanc
By Keller Custom Painting July 25, 2022
Painting Your House Exterior at Keller Custom Painting near Grand Blanc, Genesee, Oakland, Macomb, Livingston and Shiawassee, Michigan
By Keller Custom Painting April 1, 2020
While you may think that knowing when it’s time to repaint your house exterior is simple, that’s not always the case. Yes, the telltale signs of chipped or cracked paint are always an indicator, but there are other less obvious signs your home exterior needs to be repainted. While you may think that knowing when it’s time to repaint your house exterior is simple, that’s not always the case. Yes, the telltale signs of chipped or cracked paint are always an indicator, but there are other less obvious signs your home exterior needs to be repainted. There is no definitive answer for how often you need to repaint your home exterior. Factors such as surface type, climate, maintenance, and the expertise of the previous painter all determine how long the paint job can last. Keep reading to learn more about the effects that each of those have on a successful paint job, then reach out to Keller Custom Painting in Flint to schedule your professional exterior painting .
By Keller Custom Painting March 3, 2020
With so many painting companies around looking to get your business, it can be hard to find out which one is the most worthy. In today’s blog, the painting experts at Keller Custom Painting will tell you how to pick the best painting contractor possible. When you’ve got a building or other project that needs painting, trying to find the right painting contractor in your area can be a frustrating and headache-inducing experience. There are so many different companies offering painting services these days that it can be hard to pick the best one that is worthy of your time, patience, and money. Don’t let ethically dubious painters take advantage of you! With help from Keller Custom Painting, today's blog will teach you what to look for when it comes to hiring the right painting service. The more informed and prepared you are, the better your experience will be! DO THEY HAVE AN ESTABLISHED REPUTATION IN THE AREA? Despite the ubiquitousness of mass marketing in this day and age, reputation is just as important as it was 30 years ago, back when professional painters didn't have access to email campaigns and Facebook ads to advertise their supposed superiority over the competition. Reputation, especially at a local level, can make or break the success of a company in a matter of days. The internet has made it easier than ever for customers to voice their opinion about the quality of service, good or bad, that they have received from any particular painting contractor. There are innumerable apps and websites online that will give you access to countless reviews; take advantage of these when you are searching for a quality painting business, and make sure to ask your friends and family if they can suggest any local businesses. Remember to get as informed as your time allows, and you shouldn’t have a problem finding a trustworthy source to paint your home or business. WILL THEY COME TO YOUR LOCATION AND GIVE YOU AN ESTIMATE? Avoid painting contractors that aren’t willing to travel to the physical location of your building and give you an on-site estimate. Sometimes, an over-the-phone estimate works just fine if you’re looking for a recommendation or have a simple job that needs done. However, more complex painting issues are easy to misdiagnose if the contractor isn’t there to examine the intended project in detail. When talking to a painting company, make sure they will be willing to come out to your location for a proper estimate. If they are, it’s a good sign that they are confident in their ability to help you resolve your problem, no matter what it might turn out to be. WILL THEY GIVE YOU TIME TO MAKE A DECISION? If a painting company isn’t willing to give you enough time to make an informed decision, then they aren’t worth dealing with. Any company that tries to push you into a decision before you feel comfortable enough to make it is most likely out to make a quick buck and will not be a trustworthy source of service in the end. A good painting contractor will give you enough time to consider any advice they have given you, and allow you to make an informed decision about what type of service you ultimately need for your situation. Don’t let a less scrupulous painting company push you around by pressuring you into a decision you may regret later! ARE THEY BONDED, LICENSED, AND INSURED? When it comes to regulations and licenses, it’s extremely important to find a painting contractor that is following all guidelines to the letter. Not only does it protect you from liability, but it also means the repair company is willing to stay “above board” in order to provide their customers with the best and safest service possible. So what should you look for? There are three important things to keep an eye out for: A licensed company will be able to offer you the most knowledgeable service possible, because it means that they have been approved by a regulatory agency to perform their work in the United States. A bonded company is backed by a special bonding service in the event that you have to file a claim about the work that was performed. An insured company will be able to cover any damages to your property in the case of an accident, or protect you from liability when one of their workers is hurt on the job. If you come into contact with a painting business that does not have any of these protections, avoid them and keep looking. Regulations like these are meant to protect you in the worst scenarios! YOU CAN TRUST KELLER CUSTOM PAINTING TO DO THE JOB RIGHT! Whether you are in need of a professional painting service for your Michigan home or business, you can trust Keller Custom Painting to get you the best results. With years of painting knowledge under their belts, the folks at Keller will do their best to offer you an affordable resolution that will fit your situation and your budget. In addition to top-class painting, they also offer drywall repair , custom cabinet paintin g, and carpentry services . Contact Keller Custom Painting now for the best in residential painting and commercial painting .